What is a Likert Scale?

A Likert* scale is a multiple-indicator or multiple-item measure of a set of attitudes relating to a particular area. The goal of a Likert scale is to measure intensity of feelings about the area in question.

A Likert scale about Likert scales!

In its most common format, the Likert scale consists of a statement (e.g. ‘I love Likert scales’) and then a range of ‘strength of feeling’ options which respondents choose from – in the above example, there are five such options ranging from strongly agree to strongly disagree.

Each respondents reply on each item is scored, typically with a high score (5 in the above example) being given for positive feelings and a low score (1 in the above example) for negative feelings.

Once all respondents have completed the questionnaire, the scores from all responses are aggregated to give an overall score, or ‘strength of feeling’ about the issue being measured.

Some examples of sociological research using Likert scales:

The World Values Survey is my favourite example – they use a simple four point scale to measure happiness. The poll below gives you the exact wording used in the survey…

The results on the web site (and below) show you the percentages who answer in each category, but I believe that the researchers also give scores to each response (4 to 1) and then do the same for similar questions, combine the scores and eventually come up with a happiness rating for a country out of 10. I think the USA scores around 7.2 or something like that, it might be more! Look it up if you’re interested….

America’s happiness results

Important points to remember about Likert scales

  • The items must be statements, not questions.
  • The items must all relate to the same object being measured (e.g. happiness, strength of religious belief)
  • The items that make up the scale should be interrelated so as to ensure internal reliability is strong.

*The Likert Scale is named after Rensis Likert, who developed the method.

Sources

Adapted from Bryman’s Social Research Methods

 

A few thoughts on revising research methods

Sociology_Revision_Surveys

Here’s a general plan of how I tend to revise each research method with my students, for A level sociology, focussing on social surveys revision.

The link above is to the section of the revision hand-out I use (working through it should take about an hour).

I use very similar looking material, and pretty much the same structure (with slight modifications) for all the other research methods.

As far as I’m concerned the important tasks are in bold, the rest is just fluff to get students’ attention/ deal with those who have short attention spans.

  1. Q/A starter 1 – provide an example of the results of a social survey – what does it tell us and what are the limitations….? I quite like to introduce something new here.
  2. PPT  starter 2 – Recap the key terms and examples of social surveys – I quickly PPT over the basics of social surveys – just the definition and examples (the ones the students haven’t managed to remember themselves!)
  3. Individual task – Basic true/ false grid (statements to do with social surveys). Sometimes I’ll make this into a Kahoot or a Socrative task
  4. Student task – Strengths and limitations evaluation grids – students can basically use the answers from the true false grids – getting them to evaluate the strengths and limitations pushes them a bit further. For some topics, I’ll make this a cut and paste sentence sort.
  5. Teacher feedback – I give selected examples of how, for example, random sampling might undermine the representativeness (usually a strength) of a survey.
  6. Q/A – Applying social surveys to researching topics in education – students select on of 8-10 key research methods topics we look at and plan and develop their thoughts on how they might use surveys to research that topic
  7. Student task – exam SAQ or essay practice – it is what it is, exam practice, which I may or may not mark! For some topics this will be a marking exercise.

It’s pretty dry, but then again it’s revision – enough fun and games already, let the exam fear commence…

 

The Steps of Quantitative Research

There are 11 stages of quantitative research: 1. Start with a theory; 2: develop a hypothesis; 3: Research design; 4: operationalise concepts; 5: select a research site; 6: sampling 7: data collection; 8: data processing; 9: data analysis; 10: findings/ conclusion; 11: publishing results.

Quantitative research is a strategy which involves the collection of numerical data, a deductive view of the relationship between theory and research, a preference for a natural science approach (and for positivism in particular), and an objectivist conception of social reality.

It is important to note that quantitative research thus means more than the quantification of aspects of social life, it also has a distinctive epistemological and ontological position which distinguishes it from more qualitative research.

11 stages of quantitative research

  1. Theory
  2. Hypothesis
  3. Research Design
  4. Operationalising concepts
  5. Selecting a research site
  6. Selecting a sample of respondents
  7. Data collection
  8. Data processing
  9. Data analysis
  10. Findings/ conclusions
  11. publishing results
a flow chart showing the 11 stages of quantitative research design from hypothesis through data collection to publishing results.

Theory 

The fact that quantitative research starts off with theory signifies the broadly deductive approach to the relationship between theory and research in this tradition. The sociological theory most closely associated with this approach is Functionalism, which is a development of the positivist origins of sociology.

One’s theoretical starting point may give rise to research questions. For example, Marxist-leaning sociologists of education have been interested in researching the effects of cultural capital on educational achievement.

Hypothesis 

Some quantitative research derives a hypothesis from the theoretical starting point to test. A hypothesis is a specific testable statement about how one or more independent variable will impact a dependent variable.

However, a great deal of quantitative research does not entail the specification of a hypothesis, and instead theory acts loosely as a set of concerns in relation to which social researcher collects data. The specification of hypotheses to be tested is particularly likely to be found in experimental research but is often found as well in survey research, which is usually based on cross-sectional design.

Research design 

The third step in quantitative research entails the selection of a research design which has implications for a variety of issues, such as the external validity of findings and researchers’ ability to impute causality to their findings.

Operationalising concepts

Operationalising concepts is a process where the researcher devises measures of the concepts which she wishes to investigate. This typically involves breaking down abstract sociological concepts into more specific measures which can be easily understood by respondents.

For example, ‘social class’ can be operationalised into ‘occupation’ and ‘strength of religious belief’ can be measured by using a range of questions about ‘ideas about God’ and ‘attendance at religious services’.

Selection of a research site

With laboratory experiments, the site will already be established, in field experiments, this will involve the selection of a field-site or sites, such as a school or factory, while with survey research, site-selection may be more varied. Practical and ethical factors will be a limiting factor in choice of research sites.

Of course some research may take place over multiple sites.

Selection of respondents

Step six involves ‘choosing a sample of participants’ to take part in the study – which can involve any number of sampling techniques, depending on the hypothesis, and practical and ethical factors. If the hypothesis requires comparison between two different groups (men and women for example), then the sample should reflect this.

Step six may well precede step five – if you just wish to research ‘the extent of teacher labelling in schools in London’, then you’re pretty much limited to finding schools in London as your research site(s).

Data collection

Step seven, data collection, is what most people probably think of as ‘doing research’. In experimental research this is likely to involve pre-testing respondents, manipulating the independent variable for the experimental group and then post-testing respondents.

In cross-sectional research using surveys, this will involve interviewing the sample members by structured-interview or using a pre-coded questionnaire. For observational research this will involve watching the setting and behaviour of people and then assigning categories to each element of behaviour.

Processing data

This means transforming information which has been collected into ‘data’. With some information this is a straightforward process – for example, variables such as ‘age’, or ‘income’ are already numeric.

Other information might need to be ‘coded’ – or transformed into numbers so that it can be analysed. Codes act as tags that are placed on data about people which allow the information to be processed by a computer.

Data analysis

In step nine, analysing data, the researcher uses a number of statistical techniques to look for significant correlations between variables, to see if one variable has a significant effect on another variable.

The simplest type of technique is to organise the relationship between variables into graphs, pie charts and bar charts, which give an immediate ‘intuitive’ visual impression of whether there is a significant relationship, and such tools are also vital for presenting the results of one’s quantitative data analysis to others.

In order for quantitative research to be taken seriously, analysis needs to use a number of accepted statistical techniques, such as the Chi-squared test, to test whether there is a relationship between variables. This is precisely the bit that many sociology students will hate, but has become much more commonplace in the age of big data!

Findings and conclusions 

On the basis of the analysis of the data, the researcher must interpret the results of the analysis. It is at this stage that the findings will emerge: if there is a hypothesis, is it supported? What are the implications of the findings for the theoretical ideas that formed the background of the research?

Publishing Results 

Finally, in stage 11, the research must be written up. The research will be writing for either an academic audience, or a client, but either way, a write-up must convince the audience that the research process has been robust, that data is as valid, reliable and representative as it needs to be for the research purposes, and that the findings are important in the context of already existing research.

Once the findings have been published, they become part of the stock of knowledge (or ‘theory’ in the loose sense of the word) in their domain. Thus, there is a feedback loop from step eleven back up to step one.

Video Summary….

The presence of an element of both deductivism (step two) and inductivism is indicative of the positivist foundations of quantitative research.

Signposting and Related Posts

Quantitative research is one the major approaches to research methods alongside Qualitative research.

For related posts please see my page on Research Methods.

This post is probably quite advanced for most students of A-level sociology and so best treated as extension work for 16-19 year olds, the material here is really moving up towards undergraduate degree level.

Sources/ Find out More about Quantitative Research

Bryman (2016) Social Research Methods

No Future for Millennials?

A recent report by the Resolution Foundation based on a survey of 2000 people aged 16-75 found that the vast majority of people are pessimistic about the prospects for young people.

In total, 21% of respondents believed Millennials (those born between 1981 and 2000) could expect to enjoy a better standard of living than their parents.

Opinion Polls Millennials

However young people are less pessimistic than older people: around 33% of young people think they will have a better life than their parents, while only 15% of older people said they’d rather be a young person growing up today.

The main points of the report include:

  • There is widespread pessimism about young people’s lives compared to those of their parents
  • Graduates, unemployed people and Labour voters are among the most pessimistic
  • Housing, jobs and retirement living standards are the areas of greatest concern
  • People believe that housing and jobs market failures are the key causes of this situation, with relatively little blame placed on the actions of generations themselves
  • People believe that government actions can make a difference, with addressing broad economic challenges and improving public services the top priorities

Analysis

It’s important to remember that these are just the opinions of people – this data actually tells us nothing about the ACTUAL life chances of Millennials compared to their parents. However, what the last two findings suggest is that there is not such support for small state neoliberal policies – people seem to want government assistance to maintain living standards.

But then again the population go and vote the Tories in – which suggests either that the public is very confused about politics or that these opinion polls aren’t especially valid!

 

Surveys on Family Life in the UK

Social Surveys are one of the most common methods for routinely collecting data in sociology and the social sciences more generally. There are lots of examples of where we use social surveys throughout the families and households module in the A level sociology syllabus – so what do they tell us about family life in modern Britain, and what are their strengths and limitations….?

This information should be useful for both families and households and for exploring the strengths and limitations of social surveys for research methods

Attitudes to non-traditional families

Findings from British Social Attitudes 37 suggests that the British public is becoming more supportive of non-traditional families.

Headline Fact – in 2018/19 only 12% of the UK population disapproved of people having children while cohabiting, down from 22% in 2006/07.

tables of statistics showing changes in attitudes to non traditional families in the UK 2007-2019.

Disapproval for all types of non-traditional families decreased between 2006/7 and 2018/19.

Further analysis demonstrated this was due to a generational affect. In the previous round of surveys (2006/07) 50% of people born before 1927 disapproved of traditional families. However most of these had died by 2018/19 and so their attitudes did not show up in these later survey results.

Back in 1989, seven people in ten (70%) felt that people should be married if they want to have children, compared with less two in ten (17%) who disagreed.

The number of people who think couples should get married before having children has fallen dramatically in the last 40 years. In 1989 70% of people believed couples should get married before having children. This had fallen to 42% in 2012.

Percentage of the UK population who agree that parents should be married before they have children.

Judging by the low 12% disapproval rate for ‘cohabiting with children’ it seems reasonable to say that even fewer people think couples need to get married before having children in 2023!

What are the strengths of this survey

  • I’m tempted to say the validity is probably quite good, as this isn’t a particularly sensitive topic, and the focus of the questions is the ‘generalised other’, so there should be no social desirability.
  • It’s very useful for making comparisons over time – given that the same questions have been asked in pretty much the same way over different years.
  • Representativeness seems to be OK – NatCen sampled a range of ages, and people with different political views, so we can compare all that too – no surprises here btw – the old and the conservatives are more likely to be in favour of marriage.

What are the limitations of this survey?

The question above is so generalised, it might give us a false impression of how liberal people are. I wonder how much the results would change if you made the questions more personal – would you rather your own son/ daughter should be married before they had children? Or just different – ‘all other things being equal, it’s better for children to be brought up by married parents, rather than by non-married-parents’ – and then likehert scale it. Of course that question itself is maybe just a little leading….

Housework Surveys 

Headline ‘fact’ – women still do 60% more housework than men (based on ONS data from 2014-15)

housework UK

Women carry out an overall average of 60% more unpaid work than men, ONS analysis has shown.

Women put in more than double the proportion of unpaid work when it comes to cooking, childcare and housework and on average men do 16 hours a week of such unpaid work compared to the 26 hours of unpaid work done by women a week.

The only area where men put in more unpaid work hours than women is in the provision of transport – this includes driving themselves and others around, as well as commuting to work.

This data is derived from the The UK Time Diary Study (2014-15) – which used a combination of time-use surveys and interviews to collect data from around 9000 people in 4000 households.

It’s worth noting that even though the respondents were merely filling in a few pages worth of diary, this document contains over 200 pages of technical details, mainly advice on how researchers are supposed to code responses.

What are the strengths of this survey?

  • The usual ease of comparison. You can clearly see the differences in hours between men and women – NB the survey also shows differences by age and social class, but I haven’t included that here (to keep things brief).
  • It’s a relatively simply topic, so there’s unlikely to be any validity errors due to interpretation on the part of people completing the surveys: it’s obvious what ‘washing clothes’ means for example.
  • This seems to suggest the continued relevance of Feminism to helping us understand and combat gender inequality in the private sphere.

What are the limitations of this data? 

  • click on the above link and you’ll find that there is only a 50% response rate…. which makes the representativeness of this data questionable. If we take into account social desirability, then surely those couples with more equal housework patterns will more likely to return then, and also the busier the couple, the less likely they are to do the surveys. NO, really not convinced about the representativeness here!
  • this research tells us nothing about why these inequalities exist – to what extent is this situation freely chosen, and to what extent is it down to an ‘oppressive socialisation into traditional gender norms’ or just straightforward coercion?
  • given all of the coding involved, I’m not even convinced that this is really that practically advantageous…. overall this research seems to have taken quite a long time, which is a problem given the first criticism above!

Surveys on Children’s Media Usage

TikTok, Snapchat and Instagram are the most popular social media apps used by teenagers. Around 40% of teenagers use these three apps.

bar chart showing percentages of children who use social media, UK 2023.

Facebook usage among teens has decreased in recent years.

The data which produced these results comes from three separate tracking studies with a combined sample of over 10 000 children and their parents, data collected between March-November 2022. (OFCOM: Children and Parents: Media Use and Attitude Report).

Strengths of this Survey

  • It makes comparisons over time easy, as the same questions are asked over a number of different years.
  • Other than that, I think there are more problems!

Limitations of this Survey

  • There are no details of how the sample was achieved in the methodology – so I can’t comment on the representativeness.
  • There is so much data here it’s difficult to get an overview. For example there are no longer any easily accessible stats on how much total time children spend with media. The figures are broken down by media type, split into TV, gaming and social media for example.
SIGNPOSTING AND RELATED POSTS.

This material is mainly relevant to the families and households module, usually taught as part of the first year in A-level sociology.

Why Do Voting Opinion Polls Get it Wrong So Often?

Surveys which ask how people intend to vote in major elections seem to get it wrong more often than not, but why is this?

Taking the averages of all nine first and then final polls for the UK general election 2017, the predictions for the Conservatives show them down from 46% to 44%; and Labour up from 26% to 36%.

voting intention 2017 general election

The actual vote share following the result of the general election shows the Conservatives at 42% and Labour at 40% share of the vote.

2017 election result share of vote UK

Writing in The Guardian, David Lipsey notes that ‘The polls’ results in British general elections recently have not been impressive. They were rightish (in the sense of picking the right winner) in 1997, 2001, 2005 and 2010. They were catastrophically wrong in 1992 and 2015. As they would pick the right winner by chance one time in two, an actual success rate of 67%, against success by pin of 50%, is not impressive.’

So why do the pollsters get it wrong so often?

Firstly, there is a plus or minus 2 or 3% statistical margin of error in a poll – so if a poll shows the Tories on 40% and Labour on 34%, this could mean that the real situation is Tory 43%, Labour 31% – a 12 point lead. Or it could mean both Tory and Labour are on 37%, neck and neck.

This is demonstrated by these handy diagrams from YouGov’s polling data on voting intentions during the run up to the 2017 UK general election…

Voting Intention 2017 Election 

Statistics Margin Error.png

Seat estimates 2017 General Election

Seat Estimates

Based on the above, taking into account margin for error, it is impossible to predict who would have won a higher proportion of the votes and more seats out of Labour and the Tories.

Secondly, the pollsters have no way of knowing whether they are interviewing a representative sample.

When approached by a pollster most voters refuse to answer and the pollster has very little idea whether these non-respondents are or are not differently inclined from those who do respond. In the trade, this is referred to as polling’s “dirty little secret”.

Thirdly, the link between demographic data and voting patterns is less clear today – it used to be possible to triangulate polling data with demographic data from previous election results, but voter de-alignment now means that such data is now less reliable as a source of triangulating the opinion polls survey data, meaning pollsters are more in the dark than ever.

Fourthly, a whole load of other factors affected people’s actual voting behaviour in this 2017 election and maybe the polls  failed to capture this?

David Cowley from the BBC notes that…. ‘it seems that whether people voted Leave or Remain in 2016’s European referendum played a significant part in whether they voted Conservative or Labour this time…. Did the 2017 campaign polls factor this sufficiently into the modelling of their data? If younger voters came out in bigger numbers, were the polls equipped to capture this, when all experience for many years has shown this age group recording the lowest turnout?’

So it would seem that voting-intention surveys have always had limited validity, and that, if anything, this validity problem is getting worse…. after years of over-estimating the number of Labour votes, they’ve now swung right back the other way to underestimating the popularity of Labour.

Having said that these polls are not entirely useless, they did still manage to predict that the Tories would win more votes and seats than Labour, but they just got the difference between them oh so very wrong.

The problem of obtaining representative samples (these days)

According to The Week (July 2017) – the main problem with polling these days is that finding representative samples is getting harder… When Gallup was polling, the response rate was 90%, in 2015, ICM had to call up 30 000 numbers just to get 2000 responses. And those who do respond are often too politically engaged to be representative.

 

Why Did Labour Gain Seats in the 2017 General Election?

In the recent June 2017 General Election, Labour won more votes than it did in 2001, 2005, 2010 or 2015, proving almost all the forecasts and commentators wrong.According to this Guardian article there are three main reasons for this…

It motivated young people to get out and vote.

A lot’s been made of the historically high turnout by 18-24 year olds…. It looks like in key constituencies – from Harrow West to Canterbury (a seat that has been Conservative since 1918) – the youth vote was vital. Labour showed it cared about young people by promising to scrap tuition fees, an essential move to stop the marketisation of higher education, and it proposed a house-building programme that would mean many more could get on the property ladder.

This is in stark contrast to the two other major parties – the Lib Dems in 2010 under Nick Clegg lied to them, and the Conservatives have attacked them – cutting housing benefits for 18- to 21-year-olds, excluding under-25s from the minimum wage rise and slashing the education maintenance allowance. At this election, Theresa May offered nothing to young people in her manifesto. Their message was: put up with your lot. Under the Tories, young people have been taken for granted and sneered at as too lazy to vote.

The NUS reported a 72% turnout by young people, and there is a definite thread in the media attributing the swing towards Labour as down to this.

However, this is contested by Jack Sommors in this article who suggests that it was middle-aged people who swung the election result away from the Tories.

‘Lord Ashcroft’s final poll, which interviewed 14,000 people from Wednesday to Friday last week, found people aged 35 to 44 swung to Labour – 50% voted for them while just 30% voted for the Tories. This is compared to 36% of them voting Labour and 26% backing the Tories just two years ago’.

A further two reasons which might explain the swing, let’s say among the younger half of the voting population, rather than just the very youngest are:

Labour offered localised politics, not a marketing approach

Labour rejected the marketing approach to politics in favour of a strong, localised grassroots campaign… this was not simply an election May lost; it was one in which Corbyn’s Labour triumphed. Labour proposed collectivism over individualism and a politics that people could be part of.

Labour offered a genuine alternative to neoliberalism…

Labour offered a positive agenda to an electorate that’s been told its only choice is to swallow the bitter pill of neoliberalism – offering a decisive alternative to Tory austerity in the shape of a manifesto packed with policies directly challenging what has become the economic status quo in the UK. Labour no longer accepted the Tory agenda of cuts (a form of economics long ago abandoned in the US and across Europe): it offered investment in public services, pledged not to raise taxes for 95% of the population, talked about a shift to a more peaceful foreign policy, promised to take our rail, water and energy industries out of shareholders’ hands and rebalance power in the UK.

So how is this relevant to A-level Sociology…?

  • In terms of values…It seems to show a widespread rejection of neoliberal ideas among the youth, and possibly evidence that neoliberal policies really have damaged most people’s young people’s (and working class people’s) life chances, and this result is a rejection of this.
  • In terms of the media… It’s a reminder that the mainstream media doesn’t reflect public opinion accurately- just a thin sliver of the right wing elite. It also suggests that the mainstream media is losing its power to shape public opinion and behavior, given the negative portrayals of Corbyn in the mainstream. .

Value-Freedom and explaining election results…

The above article is written with a clearly left-leaning bias. Students may like to reflect on whether it’s actually possible to explain the dramatic voter swing towards Labour objectively, and how you might go about getting valid and representative data on why people voted like they did, given that there are so many possible variables feeding into the outcome of this election?!

Sources

Young people voted because labour didn’t sneer at them. It’s that simple

General Election 2017: Young turn out ‘remarkable’

Outline and Explain Two Theoretical Problems of Using Social Surveys in Social Research

Firstly, social surveys suffer from the imposition problem, closed questions limits what respondents can say Interpretivists argue respondents have diverse motives and it is unlikely that researchers will think up every possible relevant question and every possible, response, thus questionnaires will lack validity.

This is especially true for more complex topics such as religions belief – ticking the ‘Christian’ box can mean many different things to many different people, for example.

Interpretivists thus say that surveys are socially constructed—they don’t reflect reality, but the interests of researchers

However, this is easily rectified by including a section at the end of questionnaires in which respondents can write their explanations.

Secondly, self-completion surveys can also suffer from poor representativeness…

Postal questionnaires can suffer from a low response rate, and samples might be self-selecting— due to the illiterate or people who might be ashamed/ scared to return questionnaires on sensitive topics.

Also, you can’t check who has filled them in, so surveys may actually misrepresent the target population.

However, it is possible to rectify this with incentives and booster samples.

The above is a suggested response to a possible 10 mark ‘pure methods’ question which might come up on either paper 1 or 3 of the AQA’s A Level Sociology Papers. It follows the basic formula – make a point, develop it twice, and then evaluate it (which to my mind seems to work well for ‘pure methods’ 10 mark questions. 

Theory and Methods A Level Sociology Revision Bundle 

If you like this sort of thing, then you might like my Theory and Methods Revision Bundle – specifically designed to get students through the theory and methods sections of  A level sociology papers 1 and 3.

Contents include:

  • 74 pages of revision notes
  • 15 mind maps on various topics within theory and methods
  • Five theory and methods essays
  • ‘How to write methods in context essays’.

Outline and Explain Two Practical Advantages of Using Social Surveys in Social Research (10)

It’s possible that a 10 mark question on A level sociology papers 1 or 3 could simply ask you about a ‘pure’ research method, as with the example above.

You might like to review the fuller material on social surveys first before looking at the answer below!

This post suggests a strategy for how to answer such possible questions and provides one exemplar answer, which I think would get full marks in the exam….

Strategy 

  • Make two, distinct points—as different from each other as possible!
  • For each of the points, explain, develop it twice, and (if it flows) do a linked evaluation.
  • It’s good practice to link to Positivism and Interpretivism and use examples.

Exemplar Answer

Firstly, surveys are a quick and cheap means of gathering data from large numbers of people, across wide areas, because, once sent out, millions of people could potentially fill them at the same time.

They are especially quick/ efficient if put online because computers can analyse pre-coded answers and quantify/ compare the data instantaneously.

They also make it easier to gain government funding because you can generalise from large data sets and thus use to inform social policy—the census, for example, allows the government to plan for school places in the future.

However, Interpretivists would argue you never get in-depth/ valid data with this method, and so predictions can be flawed—the polls on Brexit didn’t tell us what people really thought about this issue!

Secondly, you don’t need ‘people skills’ to use social surveys, thus anyone can use them to do research.

This is because they can be written in advance, and put on-line or sent by post, and thus sociologist’s personal involvement with respondents can be kept to a minimum.

This also means that busy people with family commitments can easily use social surveys.

However, Interpretivists and Feminist argue this wouldn’t be an advantage for all topics—some areas are so sensitive they require personal contact, such as domestic abuse.

Theory and Methods A Level Sociology Revision Bundle 

If you like this sort of thing, then you might like my Theory and Methods Revision Bundle – specifically designed to get students through the theory and methods sections of  A level sociology papers 1 and 3.

Contents include:

  • 74 pages of revision notes
  • 15 mind maps on various topics within theory and methods
  • Five theory and methods essays
  • ‘How to write methods in context essays’.

How Old are Twitter Users?

‘Who Tweets’ is an interesting piece of recent research which attempts to determine some basic demographic characteristics of Twitter users, relying on nothing but the data provided by the users themselves in their twitter profiles.

Based on a sample of 1470 twitter profiles* in which users clearly stated** their age, the authors of ‘Who Tweets’ found that 93.9% of twitter users were under the age of 35. The full age-profile of twitter users (according to the ‘Who Tweets’/ COSMOS data) compared to the actual age profile taken from the UK Census is below:

The age profiles of Twitter users - really?
The age profiles of Twitter users – really?

 

Compare this to the Ipsos MORI Tech Tracker report for the third quarter of 2014 (which the above research draws on) which used face to face interviews based on a quota sample of 1000 people.

Ages of twitter users according to a face to face Mori Poll
Ages of twitter users according to a face to face Mori Poll

Clearly this shows that only 67% of media users are under the age of 35, quite a discrepancy with the user-defined data!

The researchers note that:

‘We might… hypothesis that young people are more likely to profess their age in their profile data and that this would lead to an overestimation of the ‘youthfulness’ of the UK Twitter population. As this is a new and developing field we have no evidence to support this claim, but the following discussion and estimations should be treated cautiously.

Looking again at the results from the Technology Tracker study conducted by Ipsos MORI, nearly two thirds of Twitter users were under 35 years of age in Q3 of 2014 whereas our study clearly identifies 93.9% as being 35 or younger. There are two possible reasons for this. The first is that the older population is less likely to state their age on Twitter. The second is that the age distribution in the survey data is a function of sample bias (i.e. participants over the age of 35 in the survey were particularly tech-savvy). This discrepancy between elicited (traditional) and naturally occurring (new) forms of social data warrants further investigation…’

Comment 

This comparison clearly shows how we get some very different data on a very basic question (‘what is the age distribution of twitter users’?) depending on the methods we use, but which is more valid? The Ipsos face to face poll is done every quarter, and it persistently yields results which are nothing like COSMOS, and it’s unlikely that you’re going to get a persistent ‘tech savy’ selection bias in every sample of over 35 year olds, so does that mean it’s a more accurate reflection of the age profile of Twitter users?

Interestingly the Ipsos data shows a definite drift to older users over time, it’d be interesting to know if more recent COSMOS data reflects this. More interestingly, the whole point of COSMOS is to provided us with more up to date, ‘live’ information – so where is it?!? Sort of ironic that the latest public reporting is already 12 months behind good old Ipsos –

Age profiles of Twitter users in final quarter of 2015 according to MORI
Age profiles of Twitter users in final quarter of 2015 according to MORI

 

 

At the end of the day, I’m not going to be too harsh about the above ‘Who Tweets’ study, it is experimental, and many of the above projects are looking at the methodological limitations of this data.  It would just be nice if they, err, got on with it a bit… come on Sociology, catch up!

One thing I am reasonably certain about is that the above comparison certainly shows the continued importance of terrestrial methods if we want demographic data.

Of course, one simple way of checking the accuracy of the COSMOS data is simply to do a face to face survey and ask people what there age is and whether they state this in their Twitter profiles, then again I’m sure they’ve thought of that… maybe in 2018 we’ll get a report?

*drawn from the  Collaborative Online Social Media Observatory (COSMOS)

**there’s an interesting discussion of the rules applied to determine this in the ‘Who Tweets’ article.