The postmodernist model of audience effects

Postmodernists argue that the media is an integral part of postmodern society. Individuals actively use the media to construct their identities, and there is a sense of playfulness, creativity and unpredictability about how they go about doing this.

Postmodernists criticise other theories of audience effects, especially the Hypodermic Syringe model for assuming that audiences are homogenous (the same) and any models which assume there is such a thing as one dominant or preferred reading of media messages, such as the reception analysis model.postmodernism-media-effects.png

A diverse and active audience

Individuals read media in a diverse variety of ways, and how they read media content depends on a range of factors, including the entirety of an individual’s prior life experiences. Audiences can also change the way the interpret media content over time and make multiple readings of the same content simultaneously.

It follows that of all the models of audience effects, the postmodernist model sees the audience as the most active.

No such thing as an ‘underlying’ reality

Finally, postmodernists also argue that the media is constitutive of people’s realities – there is no deeper reality underneath media representations, media representations are no less real than non-media reality (if indeed there is such a thing!). It is thus meaningless to say that the media has an ‘effect’ on audiences as to make such a claim assumes that media representations and the audience are two different things, in postmodernism they are not, they are one and the same.

Evaluate the view that the media have a direct and immediate effect on their audiences [20 marks]

This is an example of a 20 mark essay question written for the AQA’s A-level sociology paper 2, Topics in Sociology, Media option.

Read Item N below and answer the question that follows.

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Applying material from Item N and your knowledge, evaluate the view that the media have a direct and immediate effect on their audiences [20 marks]

Commentary on the question

 A classic essay, asking you to evaluate the Hypodermic Syringe Model, picking up on the relationship between violence and the media as an example.

Answer

Introduction – hypodermic syringe model key points

  • the media can have a direct and immediate effect on the audience, audience as a ‘homogeneous mass’ (all the same), and as passive
  • content creators can manipulate vulnerable audiences
  • associated with neo-Marxists Theodor Adorno and Max Horkheimer (A and H), from the the 1940s
  • They noted that there were similarities between the ‘propaganda industry’ in Nazi Germany’ and what they called the ‘Culture Industry’ in the United States.
  • A and H saw popular culture in the USA was like a factory producing standardized content which was used to manipulate a passive mass audience. The point was to creat false psychological needs and keeping capitalism going.
  • Pluralists and postmodernists would criticise the above theory – people have diverse needs which they actively meet through media, and especially New Media.

 

Other evidence that media messages can have a direct and immediate effect on audiences:

  • Orson Welles’ radio adaptation of ‘War of the Worlds‘ in 1938.
  • However, people are more media literate now.
  • The ‘beauty myth’, especially the representations of size zero as normal, have encouraged an increase in eating disorders.
  • However, evidence of women (and men) resisting such messages – and setting up ad campaigns which celebrate diverse body shapes criticises this.
  • Campaigns behind Trump and Brexit used sophisticated targeted advertising to nudge voters into voting for Trump and Brexit, suggesting the media can have a very direct and immediate effect on specific populations.
  • However, it is not quite accurate to say this is the media having a direct and immediate effect –they don’t even bother targeting the people who they know will make ‘oppositional readings’ – thus the two-step flow and reception analysis models may be more applicable.

Violence (in item)

  • There is some evidence that media violence can ‘cause’ people to be more violence in real-life…
  • The Bandura ‘Bobo Doll’ experiment
  • However, this experiment was carried out in such an artificial environment, it tells us little about how violence happens in real life.
  • A more nuanced version is ‘desensitisation’

Conclusion

  • There are enough criticisms which can be made of the Hypodermic syringe model to say that it is mostly invalid today….
  • model may have been true in the 1940s when the media was relatively new and audiences less literate, but in today’s new media age, audiences are more likely to criticise what they see rather than just believing it, and to check what they see with other sources.
  • Audiences are also clearly more diverse, active, and USE media for their own devices rather than the other way around.
  • Finally, it is just too simplistic a theory to explain social problems – societal violence has many causes, and it’s all too easy to scapegoat the media
  • This model explains little about how the media and audiences are interrelated in a complex postmodern age.

 

 

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Analyse two reasons why the media portray minority ethnic groups negatively. [10 marks]

Read Item M below and answer the question that follows.

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Applying material from Item M, analyse two reasons why the media often portray minority ethnic groups negatively. [10 marks]

Commentary on the question

A non-standard question about representations, focusing on ‘why’ rather than on ‘how’ one group is represented. There are two clear hooks in the item – the first about power and the second just about difference, suggesting that candidates make two points – one from a broadly hegemonic perspective, the other focussing on the public/ pluralism.  Remember that you can pick up marks for evaluating in this type of 10 mark ‘with item’ question.

Before reading the answer you might like to review the material on ethnicity and representation, and some of the theories of ownership and control such as Pluralism, Instrumental Marxism and Hegemonic Marxism, all of which can be applied to this question.

Answer

The first reason why minority groups are represented negatively is because they have different values/ beliefs and practices from ‘mainstream’ society and are perceived by the wider public as not being fully integrated into the ‘British way of life’. The public at large is thus prejudiced against ethnic minorities, and anything which seems to threaten British identity.

By focusing on negative representations of minorities – Islamic terrorists, benefit claiming immigrants, Romanian beggars, for example, newspapers such as The Sun and the Daily Mail can sell more newspapers and make more profit – it is easier to do this by perpetuating stereotypes compared to running stories which challenge such negative representations.

It is relatively easy for papers to find stories about ethnic minorities which have many news values because some ethnic minorities do engage in activities which are ‘shocking’, and it’s maybe understandable why newspapers may choose not to publish stories in which minority groups are just ‘being British’ – because there’s nothing ‘newsworthy’ about such stories.

This theory fits in with the pluralist view – newspapers aren’t deliberately prejudiced against ethnic minorities, they just run stories which reflect public bias to increase profits.

Hegemonic Marxists would argue that ethnic minority groups are represented negatively because they are underrepresented in positions of power – both in society/ government and within the media itself.

According to Stuart Hall, ethnic minorities have been used as scapegoats for society’s larger economic problems – knife crime by black youths in London in the late 1970s was turned into a moral panic by negative reporting in the press, even though the rate of that crime was declining.

In a similar way gang crime today is largely constructed in the media as a black problem, rather than a multi-ethnic phenomenon.

A further reason why such negative representations are so common could be the lack of black voices among media professionals, meaning the white majority just go along with the racial victimization of young black youth by the government and police.

However, such negative representations may be changing in the age of New Media, which gives more power to ethnic minorities to challenge stereotypes and power inequalities in society more directly.

What is concentration of media ownership?

Concentration of media ownership is the trend towards fewer individuals and/ or companies owning a higher proportion of the media.

Increasing concentration of ownership has long been a concern of sociologists. For example, In 2004 Bagdikian pointed out the following trend towards increasing ownership of the media:

  • In 1983, 50 corporations controlled the majority of news media in the USA
  • By 1992, 22 companies owned and operated 90% of the mass media

By 2014, United States media ownership was concentrated mainly in the hands of six companies: Comcast, Disney, 21st Century Fox/ News Corporation, Time Warner and Viacom

In the United Kingdom in 2017 10 companies received 70% of the revenue generated by all media companies, and 40 companies received 92% of all of the revenue (source: Deloitte media metrics, 2017).

 

The following were the three largest media companies by revenue in the UK in 2017

 

How do we measure concentration of ownership of media? 

Looking at revenue share as the above examples do is only one way of measuring concentration of ownership, however, there are several other ways concentration may be occurring which are not measured simply by looking at how revenue is distributed.

Below I outline several different ways in which media ownership can become more concentrated 

Vertical Integration

Where one company owns all of the stages of production of media products – for example a company owning a film production studio, and the cinema where the film is shown.

Horizontal integration

Where one company diversifies to own more types of media – e.g. when a film production company also gets into book publishing.

Lateral expansion or diversification

When media companies branch out into non media areas – e.g. Virgin Media getting into trains and insurance.

Global Conglomeration

Where companies in one country buy up companies in other countries. News Corp, for example, owns media outlets in several different countries.

Synergy

Where a media product is sold in several different forms – often as a form of marketing. For example, a company produces a film for cinema, then a DVD, a T.V. spin off series, a sound track for download, maybe a cartoon strip and some action figures too.

Technological convergence

Where traditional media companies link with IT companies to make sure their media products are available across several different devices.

Final thoughts 

Intuitively it seems likely that there is increasing concentration of ownership, especially with the rise of Facebook, Google, Amazon and Apple, but at the same time it is difficult to say for certain given the complexity of the concept of concentration of ownership

Media representations of social class

How are different social classes represented in the mainstream media? 

This post looks at how the monarchy, the wealthy, the middle classes, working classes and benefits claimaints (‘the underclass’) are represented, focusing mainly on British television and newspaper coverage.

Generally speaking the ‘lower’ the social class, the more negative the media representations are, arguably because the mainstream media professionals disproportionately come from upper middle class backgrounds.

NB Social class is  a tricky concept and you might like to review it here before continuing.

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Representations of the Monarchy

According to Nairn (2019) after WWII the monarchy developed close ties with the media industry and worked with them to reinvent itself as ‘the royal family’ and since then they have been represented in the media as a family that are ‘like us but not like us’, and the narrative of their lives is presented as a soap opera, and is part of our day to day media fabric, which encourages us to identify with the royals.

Media representations of royalty also reinforce a sense of national identity: The Queen is the ultimate figure head of the country and royal events form part of our annual calendar, as well as the fact that royals are often in attendance at other national events, such as sporting events for example.

Media representations of wealth

The very wealthy are generally represented positively in the media, for example Alan Sugar and the Dragons on Dragons Den.

The constant media focus on the lifestyles of wealthy celebrities tends to glamourize such lifestyles, suggesting this is something we should all be aspiring to, rather than focusing on the injustice of how much these people are paid compared to ordinary people.

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Are the wealthy generally represented positively in the media?

The Middle Classes

Middle class (higher income) families seem to be over-represented on day time T.V. especially – in shows such as homes under the hammer, escape to the country and antiques shows featuring typically very high wealth/ income families, and yet presenting them as ‘the norm’.

Most T.V. presenters are middle class, and so they are more likely to identify with middle class guests compared to working class guests, reinforcing the concerns of former as more worthy of attention.

Most journalists and editors are privately educated which means that the news agenda is framed from a middle class point of views.

The working classes

There are relatively few shows which focus on the reality of the lives of working class people.

Mainstream soaps tend to be the most watched representations of the working classes

Jones (2011) suggests the working classes are represented as feckless racists who hate immigration and multiculturalism – coverage of Brexit seems to offer support for this.

Benefits claimants (‘The Underlcass’)

Coverage tends to focus on the poverty of individuals rather than the structural features of society such as government policy which created the underclass.

Media coverage of the underclass is generally negative and they are often scapegoated for society’s problems. Benefits Street is a good example of this.

Please see this extended post for more details on how the media portray benefits claimants in stereotypical ways.

 

 

Media representations of benefits claimants

In this post I summarize some recent sociological research which suggests newspapers and ‘reality T.V. shows represent benefits claimants in a limited range of stereotypical ways, focusing on them as lazy, undeserving scroungers engaged in immoral, wreckless and criminal behaviour.

A lot of the research below also reminds us that media representations in no way reflect the reality of being unemployed and claiming benefits in the UK.

This research is relevant to the A-level sociology media topic: representations of social class.

Stereotypes of benefits claimants in newspaper articles 

Baumberg et al’s (2012) research ‘Benefits Stigma in Britain’ analysed a database of 6,600 national press articles between 1995-2011.

Baumberg et al found an extraordinarily disproportionate focus on benefit fraud: 29% of news stories referenced fraud. In comparison the government’s own estimate is that a mere 0.7% of all benefits claims are fraudulent.

Common language used to describe benefits as ‘undeserving’ included:

  • Fraud and dishonesty (including those such as ‘faking illness’);
  • Dependency (including ‘underclass’ and ‘unemployable’);
  • non-reciprocity/lack of effort (e.g. ‘handouts’, ‘something for nothing’, ‘lazy’, ‘scrounger’); •
  • outsider status (e.g. ‘immigrant’, ‘obese’)

Language used to describe benefits claimants as ‘deserving’ included:

  • need (‘vulnerable’, ‘hard-pressed’);
  • disability (‘disabled’, ‘disability’).

In general, Tabloid newspapers such (especially The Sun) focused on representing benefits claimants as undeserving, while broadsheets such as The Guardian were more likely to focus on representing benefits claimants as ‘deserving’.

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NB – The Sun and The Mail are Britain’s two most widely circulated newspapers. 

Stigmatising benefits claimants

Finally, the study found an increase in articles about benefits claimants which focused on the following stigmatising themes:

  • fraud
  • ‘shouldn’t be claiming’ (for reasons other than fraud)
  • never worked/hasn’t worked for a very long time
  • large families on benefits
  • bad parenting/antisocial behaviour of families on benefits
  • claimants better off on benefits than if they were working
  • claimants better off than workers
  • immigrants claiming benefits

More neutral/ positive themes included:

  • compulsion of claimants (e.g. workfare, benefit conditionality)
  • cuts to benefits
  • need

As with the themes of ‘deserving’ and ‘undeserving’, Tabloids produced more stigmatising content than the the broadsheets.

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Stereotypes of benefits claimants in reality T.V. shows 

Ruth Patrick (2017) has analysed the representations of those on benefits and in poverty on reality television shows such as ‘Benefits Street’ and Benefits Britain: Life on the Dole.

The number of such shows has exploded in recent years, but while they claim to provide and honest ‘realistic’ insight into  lives of Britain’s benefit claimants and those living in poverty, Patrick and others argue they are sensationalised and present stereotypical representations of those on welfare.

If we look at the opening scenes for the first series of Benefits Street for example, these featured:

  • sofas on the pavement,
  • men on streets drinking cans of lager,
  • women smoking cigarettes on their doorsteps.

Overall such shows present benefits claimants as lazy shirkers who don’t want to work, and as people who are different to the hard-working majority.

Such shows emphasize the difference between the working majority (‘us’) and the workless minority (‘them’) and invites us to identify ourselves against benefits claimants, and possibly to see claiming benefits as something which is a choice, long term and morally wrong, rather than as something which is a necessity, usually a short term stop-gap before a return work.

This interview with Jordan, who took feature in Benefits Britain as a claimant offers an insight into how negative representations of the unemployed are socially constructed by media professionals:

Jordan claims that he usually keeps his flat tidy, but was told by the producers to deliberately not tidy it up before they came round to shoot, because it would make people feel more sorry for him.

He also claims that the media crew bought alcohol and cigarettes for the shoot, and told the ‘claimants’ that if they didn’t consume them before the shoot was over they’d take them away again, which led to lots of images of the cast drinking and smoking, when Jordan claims he would only usually do this on special occasions.

Relevance of this to A-level Sociology/ Media studies….

It’s easy to fall into the trap of thinking that newspapers and ‘reality’ T.V. present you with the reality of ‘life on benefits’ – in fact both of these sources present highly sensationalised accounts of what it’s like to actually be unemployed.

All of the above research is based on careful content analysis which picks out the main ways in which benefits claimants are stereotyped and thus represented in a limited way.

This post has only focused on representations, forthcoming posts will focus on why mainstream media professionals choose to represent benefits claimants in negative, stereotypical ways.

Sources 

 

Representations of Disability

Sociologists have argued that the media historically represents disabled people in a limited range of stereotypes, such as objects of pity, unable to participate fully in social life, and in need of our help.

Stereotypes of disability

Barnes (1992) identified a number of recurring stereotypes of disabled people including:

  • Pitiable and pathetic – a staple of television documentaries, which often focus on disabled children and the possibilities of miracle cures
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The Elephant Man – an object of pity?
  • Sinister and evil – for example Villains in James Bond movies often have physical impairments
  • Atmospheric or Curio – where disabled people are included in drama to enhance atmosphere of menace, unease, mystery or deprivation.
  • Super-cripples – the disabled are sometimes portrayed as having special powers, for example blind people might be viewed as visionnaires with sixth sense.
  • Sexually abnormal – the media usually treat the disable as having no sense of sexuality, but when they do there are represented as sexually degenerate.
  • Incapable of participating fully in community life – disable people are rarely show as integral and productive members of working society – Barns calls this the stereotype of omission.

Telethons and disability 

Paul Longmore (2016) suggests that telethons historically present disabled children as people who are unable to participate fully in community life (sports/ sexuality) unless they are ‘fixed’.

Telethons put the audience in the position of givers and reinforce the idea that the disable receivers should be dependent on their able bodied donors.

Because telethons are primarily about raising money rather than raising awareness of the reality of being disabled, they may end up reinforcing stereotypes of disabled people.

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Does Children in Need reinforce disability stereotypes?

Newspaper representations of the disabled

Williams-Findlay (2009) examined the content of The Times and The Guardian to see whether the coverage of the disabled had changed between 1989 and 2009.

Williams-Findlay found that the use of stereotypical words had declined in those 20 years, but that stereotypical representations were still present in 2009 because journalists still assumed that disability was ‘tragic’.

Watson et al (2011) compared tabloid media coverage of disability in five newspapers in 2004-5 with coverage in 2010-11 they found that:

  • There had been a significant increase in the reporting of disability
  • The proportion of articles reporting disability in sympathetic and deserving terms had fallen.
  • In 2010-11 the reporting of groups with mental disabilities was particularly negative, often associated with them being welfare scroungers.
  • Articles focusing on disability benefit fraud increased threefold between 2005 and 2011.

Changing representations of disability?  

The recent Channel 4 show ‘The Undateables‘ has certainly made disabled people more visible in the media…. but whether or not these are positive representations or whether they reinforce stereotypes is a matter for further analysis and debate!

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More to follow…. 

This is an initial ‘place holder post’ TBU shortly!

Sources 

Chapman et al (2016) Sociology AQA A-level Year 2 Student Book

 

The uses and gratifications model of audience effects

The uses and gratification model states that audiences are active users of media content and that they use the media to fulfill four main types of need.

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Diversion

People use media to escape from their daily routines.

In some cases media usage may make up for lack of satisfaction in work or personal life.

Personal relationships

The media may compensate for the decline of community and meaningful, intimate relationships

For example soap characters may be seen as companions in the absence of family or friends.

Personal identity

People may use characters to they identify with to help them make decisions in life.

People use Facebook to express identities in ways they can control.

Surveillance

People use the media to obtain information about the world, primarily the news.

Criticisms of the uses and gratifications model of audience effects

  • There is a lack of substantive research which supports this theory
  • Marxists argue it exaggerates audiences’ capacity to interpret media content, ignoring the power of agenda setting.
  • Postmodernists argue there are an even wider set of uses individuals make of media.

 

Representations of sexuality in the media

Media representations of sexuality have historically been mostly heterosexual, with LGBT representations being largely invisible.

Batchelor et al (2009) found that when gay representations did appear in the mainstream media, they weren’t generally ‘integrated’ into plot lines, but rather gayness was part of the plot, seen as a source of anxiety, or as a target of teasing or bullying.

Dyer (2002) observed that ‘the person’s person’ alone does not show that a person is gay, and that the media have constructed stereotypical signs of ‘gayness’ which include certain facial expressions, vocal tones, stances or clothing.

Craig (1992) identified three media signifiers of gayness

  1. Camp – the ‘flamboyant figure of fun’ – a ‘non threatening’ representation of gayness, lying somewhere between male and female and one of the most widely found representations
  2. Macho – An openly sexual look which exaggerates aspects of traditional masculinity, as exemplified by the village people.
  3. Deviant – where gay people are portrayed as evil or devious, possibly as sexual predators or who feel guilty about their sexuality. Such representations seem to construct homosexuality as morally wrong.

Research Conducted by Stonewall (2011) concluded that the LGBT community were being subjected to symbolic annihilation. They found that LGBTs were disproportionately consigned to the status of comedic relief – their characters presented as something to laugh at or deride. This was especially found to be the case with representations of lesbianism, frequently presented as over-sexualised and exotic, for male’s viewing pleasure.

Out of a total of 126 hours of television programmes analysed:

  • 5 hours and 43 minutes focused on LGBT related issues or characters
  • 46 minutes portrayed them realistically or positively.

Stoenewall noted that the majority of the coverage represented gays in particular as:

  • Unhappy and distressed about their sexual orientation
  • As people who had been bullied and rejected by their families

There was very little reference to lesbians or transsexuals.

A recent book Killing Off the Lesbians by Liz Millward, Janice G. Dodd and Irene Fubara-Manuel (McFarland, 2017) has analysed how Lesbian characters tend to get killed off early in movies and TV shows.

Changing representations of LGBTQs in the Media 

There are several examples of contemporary shows which have LGBT characters , and in which sexuality is largely incidental to the plots in the show, and only part of the character’s identity, rather than them being subsumed by it, as was so often the case in early representations.

Probably the most obvious example of this on British Television is Doctor Who – which has featured several gay characters in recent series.

In the USA (not UK unfortunately) GLAAD conducts an annual content analysis of the representation of LGBT characters.

Their 2019 report summarised  content analysis of 111 primetime shows with 857 series regular characters broadcast on the main USA networks (ABC, CBS, The CW, FOX, and NBC).

They found that 8.8 percent of ‘series regular characters’ were LGBT,

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This was an increase of 2.4 percentage points from the previous year’s 6.4 percent. This is the highest percentage GLAAD has found since it first gathered data in the 2005-06 season.

Of the 8.8% of LGBT characters

  • 42% were gay men (a total of 47 characters)
  • 25% were lesbian
  • 29% were Bi+ characters make up 29 percent
  • 4% were transgender characters

The report also noted that last year, out bisexual actor Alan Cumming was the first gay lead in a U.S. scripted broadcast drama on CBS’ new series ‘Instinct’.

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However, closer analysis may reveal that although representation of LGBT characters is more common than ever, these representations may not be that positive compared to straight characters. Stefania Sarrubba argues that all of the LGBT characters in Game of Thrones are killed off before the end of the series, except for Yara Greyjoy, who does something powerful at the end of season eight (takes back the Iron Islands), but we don’t actually see this: the show ends focusing on all the straight characters. 

 The LGBT community and new media

The representations of LGBTs on new media are generally more positive than in mainstream media, possibly because the content is user-generated.

Social media sites have been used to generate support for same sex marriages and companies such as Facebook and Twitter seem to be broadly supportive of the LGBT community.

Facebook highligeted its support for the LGBT community with its Celebrate Pride Rainbow Filter in 2015 and there were 3.6 million tweents in 2015 that used the #lovewins relating to the Supreme Court’s decision to legalise same sex marriage.

However, research by the University of Alberta tracked all public tweets in the period 2012-15 that used four negative terms about the LGBT community and recorded 56.5 million homophobic comments.

In 2018 Stonewall recently launched its BAME LGBTQ voices documentary series to give more a voice/ presence to the diverse range of ethnicities and sexualities which are often under-represented in mainstream media, one such example:

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Sources and Signposting

This material is mainly relevant to the media studies option within A-level sociology.

The Two Step Flow Model of Audience Effects

The two-step flow model of audience effects was derived by Katz and Lazarsfeld (1965) which views the audience as active and influenced by influential opinion leaders, rather than directly by media content.

Katz and Lazarfeld argued that social networks were dominated by opinion leaders, who were influential people within social networks with the power to influence how others around them saw the world.

Opinion Leaders are exposed to media content, and they then share their interpretation of that content with the wider audience. Thus media content goes through two stages, with the wider audience being primarily influenced by the views of the active opinion leaders rather than being influenced directly by media content.

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Evaluations 

  • + The two step flow model recognises that most people watch media as part of a social network.
  • + This model might be especially useful for understanding the role of parents as opinion leaders.
  • – Of course there is a sense in which the media has a ‘direct effect’ – on the opinion leaders, so there may still be some validity in the hypodermic syringe model.
  • – This model may not apply to people who are socially isolated – and these could be the people who are most likely to be influenced by media content.